All our products have a One Full Year Guarantee.
(and there is no small text)
- We don't make you jump through hoops. Just follow our Easy
- We don't make you keep the receipt to get a refund
- We don't only give you 30 or 45 days to try the product
- Bonus - Our strand lights have a three year limited warranty. These
are covered at 100% of replacement cost for the first year, 50% of replacement cost for year
two and 33% replacement cost for year three. A year is defined as one 90 day lighting
season. Lights installed longer than 90 days are void of warranty.
All other products including RGB lighting come with a one year warranty. If you have altered the product in any way, this does void the warranty.
Return Shipping Costs - If the product we ship is defective, or if we ship a product other than was ordered, we pay the shipping cost to return the product. Otherwise, the customer pays the shipping costs to return the product.
Why is our warranty so complete? First, our
products are second to none, and we have very few products
returned. Second, we want you to feel confident enough to plan
ahead and stock up with as many lights as you need. You should
never have to worry that a product that you purchased 6 months ago may be defective and out of waranty.